Holiday Shopping & Shipping

Holiday Shipments
To ensure you receive your orders by December 24, 2021 - we suggest placing your online orders by the following dates:

Region  Order by Date
Ontario & Quebec December 15, 2021
Rest of Canada December 12, 2021

**Please note that there may be delays for shipments to BC.

We will continue to ship orders placed after these dates, though we cannot guarantee they will arrive by December 24. Thank you for all of your support this year :)

Store Hours
December 10: 10-7 (Festive Friday)
Monday-Friday: 10-5
December 24: closed

We will be closed from December 24 until January 3 - any online orders placed during this time will be processed on January 4, 2021. 

Local Delivery
We will continue to offer FREE Local Delivery in the New Year within a 12km radius of our shop for orders $49.99 or more before taxes! We offer delivery outside of this radius for a small fee, please call us at 613-548-4222 or email us at hello@therockinghorse.ca to arrange.

Our last local delivery date of 2021 will be December 22, 2021. Please place delivery orders by December 21, 2021 at midnight. Any orders for local delivery placed after this will be delivered the first Friday of 2022.

We continue to offer in-store and curbside pick-ups.

Holiday Return Policy
We will offer full refunds until January 15, 2021 for gifts purchased in November & December 2021. We will happily offer a store credit or exchange for items returned after this date.

If you have any questions, please contact us at hello@therockinghorse.ca.

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